Currently we are an online based company.

We ship wordwide so it will depend on your location! As an estimate these are our usual times: - UK and Ireland - 2 to 3 working days. - Europe - 5 to 7 working days. - Rest of the world - between 10 to 20 working days. Please note that these shipping times are only a guideline and they can vary depending on how fast each country processes packages (Customs Clearance). For your peace of mind all our packages are trackable: as soon as you purchase your skincare products we will provide you a tracking number. Read our full delivery policy here.

We hope you love the products as much as we do, however, if you need to return your order please reach out to us via the "contact us" form. We will need to know the following: - Order number - Reason for return Read our full returns policy here.

We accept all major credit cards - American Express, Visa, MasterCard, Maestro & Paypal.

VENIA Cosmetic believes that beauty products should be free from animal testing. At the core of our brand is a firm commitment to animal welfare. That's why all our products are completely free from animal testing at every stage of development. We believe in compassionate beauty, ensuring that no animals are harmed in the creation of our products. Instead, we rely on advanced scientific methods and ethical testing alternatives to gurantee the safety and quality of our formulations. By choosing our products, you're not only making a healthier choice for yourself but also standing up for the ethical treatment of animals. We are proud to support a compassionate approach to beauty, where innovation meets responsibility.

We are proud to say our products are Paraben free! Please check the ingredient list on pack for the most up to date information. Alternatively, for more information on specific products please contact us.

No alcohol is used in any of the Venia Cosmetic products.

Yes our products are vegan.